Clinical Support for Occupational Therapists, Physicians & Case Managers
Family physicians, nurse practitioners, occupational therapists, case managers and specialists refer to us for psychological assessment and treatment, trauma therapy, physiotherapy, nutrition support, TMS and neurofeedback, and catastrophic impairment determination.
Motor vehicle accident care carries an administrative burden that sits poorly alongside a busy practice. We take that on, and we report back to you in a form that is useful in a ten-minute appointment.
We are a member organization of the West Toronto and Mississauga Ontario Health Teams, and provide counselling under Urgent Response Services.
How We Work With You
Four different working relationships, depending on what your patient needs.
Straightforward Referral
Send us the patient and we take it from there: assessment, treatment plan, insurer funding request, and treatment. You receive confirmation of receipt, the assessment findings, and progress reports.
No forms of ours to complete. A note or a phone call is enough to start.
Consult Before Referring
Where you are unsure whether referral is appropriate, or which discipline is needed, call us first. We will give you an opinion without requiring a formal referral.
There is no charge for that conversation, and we will tell you if we are not the right service.
Co-Management
For patients you intend to continue managing, we work alongside you rather than taking over. You retain primary care, we deliver the specialist components, and we report at agreed intervals.
We will not change medication or make recommendations outside our scope without discussing it with you.
Transfer of MVA-Related Care
Where a patient’s accident-related needs have grown beyond what a general practice can reasonably absorb, we can assume responsibility for the accident-related components entirely.
That includes the insurer correspondence, funding requests, treatment planning and multidisciplinary coordination, while you continue with their general medical care.
Specialist Opinions, Coordinated
Where a patient needs a medical specialist opinion, we coordinate that as well, including psychiatry, orthopaedic surgery, neurology, physiatry, ENT, neuro-optometry, and chronic pain medicine. We arrange each appointment and consolidate the findings, so you receive one coherent picture rather than separate reports arriving at different times.
Bedside Attendance Before Discharge
Where a patient is still an inpatient, our counselling team can attend at the bedside. Beginning support before discharge means the patient leaves hospital already engaged in treatment rather than joining a waitlist.
Our clinics inside Oakville Trafalgar Memorial Hospital and the Marotta Family Hospital make this straightforward, and we attend at other sites across the region on request.
What You Can Refer For
Tap any service for what it involves and when it is indicated.
A Referral Partner for Occupational Therapists
We provide the psychotherapy, social work, psychology, psychiatry, and dietitian services your motor vehicle accident clients need alongside occupational therapy. Occupational therapy, functional capacity evaluations, in-home assessments, and Future Cost of Care reports fall outside our scope. We exist to support that work, not to compete for it.
When Your Occupational Therapy Services Are Denied
This is the part most referral partners will not do. When an insurer denies or cuts your occupational therapy hours, we respond directly to the adjuster in writing, setting out the clinical necessity of occupational therapy on that file and attaching the mental health and functional findings that substantiate it.
We know what occupational therapy contributes to a recovery and to the clinical record, and we are willing to say so on the record. You should not have to make that case alone.
To discuss a client, arrange a coordinated intake, or introduce your team to ours, call 289-547-5911 Toll Free 1-866-248-0567 or email info@criticaltraumatherapy.com. There is no cost to a conversation, and no form of ours to complete.
What Comes Back to You
A referral that produces silence is worse than no referral at all.
Acknowledged Promptly
You receive confirmation that your patient has been received, and who will be seeing them.
Findings You Can Use
Assessment reports state the findings plainly, set out the reasoning, and answer the clinical question you asked. Test data supports the opinion rather than substituting for it.
Written to be read in the time a real appointment allows.
Progress at Intervals
Structured progress reporting as treatment proceeds, with objective re-measurement rather than impressions. If attendance lapses or the presentation changes materially, you hear it from us.
Reporting is monthly for patients in active treatment, and material changes are communicated as they arise rather than held for the next cycle.
Records on Request
Complete records released promptly, transferred securely, and provided in chronological order so the file arrives ready to review.
How to Refer
Call us on 289-547-5911, email info@criticaltraumatherapy.com, or fax 289-426-3227. A brief note is sufficient, and we will contact your patient directly to arrange assessment.
Please include what you are asking us to address, any relevant history, and whether an insurer or lawyer is involved. If you have imaging or reports, send them, but their absence will not delay us.
Where funding is through accident benefits, we complete the OCF-18 and deal with the insurer. Nothing further is required from your office.
Forms and referral details →
