Trauma Therapy That Treats the Whole Person
Trauma therapy, counselling, assessment and rehabilitation for children, teens and adults. In our four Ontario clinics, in your home, or online.
Injured in a car accident? Start with a free intake call. We handle the funding request to your insurer.
Our Services
Evidence-based mental health treatment, assessment and rehabilitation. Come for one service or several, whichever suits you.
Trauma Therapy & PTSD Counselling
EMDR, Cognitive Processing Therapy and other proven approaches for PTSD, complex trauma and post-accident distress.
Learn More →Counselling for Children, Teens & Adults
Support for anxiety, depression, grief and behaviour, for children, teens and adults.
Learn More →Psychological & Medical Specialist Assessment
Clear diagnostic and medico-legal assessments by registered psychologists, plus coordinated medical specialist assessments, with treatment that follows from the findings.
Learn More →TMS for Treatment-Resistant Depression
Psychiatrist-led BrainsWay Deep TMS at our Oakville clinic, for depression, anxious depression and OCD that haven’t responded to other treatment.
Learn More →Neurofeedback & Biofeedback
Drug-free training that helps the nervous system settle, for anxiety, trauma, sleep, focus and post-concussion fog.
Learn More →Therapy Groups
Affordable facilitated groups for trauma, anxiety, grief, insomnia and caregivers, plus trauma-informed yoga.
Learn More →Physiotherapy
Recovery from pain, whiplash, fractures and concussion, in clinic or at home from Hamilton to Niagara.
Learn More →Registered Dietitian
Nutrition care for eating disorders, gut health, diabetes and healing after injury, in clinic or online.
Learn More →Injured in a Car Accident?
A collision injures more than your body. We treat the anxiety, flashbacks, driving fear and pain that follow, and we bill your auto insurer directly, so approved treatment costs you nothing out of pocket.
All your care in one place. Therapy, physiotherapy and nutrition can be planned together. Or keep the providers you have. We’re glad to work with them.
Your family may be covered too. Spouses, children, parents and caregivers can often get their own funded counselling, even if they weren’t in the car. We’ll explain and do the paperwork.
Start MVA TreatmentIf You Were Injured
We handle the claim. Our team knows the accident benefits system, so you get fewer delays and can focus on getting better.
If You’re the Lawyer
Psychological, neuropsychological and medical specialist assessments and medico-legal reports, from referral through settlement. For lawyers →
What You Will Not Find Elsewhere
Many clinics offer counselling. These are the things that are genuinely difficult to find anywhere else in Ontario.
Care in Your Own Language
Medical interpreters in over 300 languages at every appointment, at no cost to you. You shouldn’t need a family member to translate the hardest conversation of your life. Interpreting is provided through Boostlingo, an independently security-audited platform, and sessions are confidential and never recorded.
We Built the Assessments That Were Missing
Three assessments of our own, for driving anxiety, sleep and barriers to recovery, so what affects you most is measured objectively and taken seriously. Available nowhere else in Ontario.
Measured, Not Assumed
FDA-cleared devices measure sleep, driving anxiety, movement and strength, so you can see objective data on your own recovery.
Prescribers on the Same Team
Nurse practitioners and psychiatry on the same team, so medication questions don’t mean another waiting list.
Cost Is Not the Deciding Factor
Direct billing to auto insurance and extended health benefits, a sliding scale, protected accounts through BridgePoint, and MediCard financing for private-pay sessions.
Part of the Health System, Not Beside It
Two of our clinics are inside Oakville Trafalgar Memorial Hospital and the Marotta Family Hospital in St. Catharines, with validated parking. We’re also a member of two Ontario Health Teams.
Where Would You Like to Start?
However you found us, we’ll point you to the care and information that fits your situation.
Find Care Near You
Four clinics in Halton, Niagara and Waterloo Region, plus in-home counselling throughout the Greater Toronto Area, physiotherapy home visits from Hamilton through to Niagara, and virtual sessions anywhere in Ontario.
Therapy in Grimsby
166 Main Street WestGrimsby, ON
Counselling for children from age 4, teens and adults; trauma therapy; physiotherapy; registered dietitian from age 6.
Grimsby Clinic →Therapy in St. Catharines
Niagara Health — St. Catharines Site 1200 Fourth Avenue, Unit 2St. Catharines, ON L2S 0A9
Counselling for children from age 4, teens and adults; trauma therapy; physiotherapy; registered dietitian from age 6.
St. Catharines Clinic →Therapy in Oakville
Oakville Trafalgar Memorial Hospital 3001 Hospital Gate, Unit 6(Across from Gift Shop)
Oakville, ON L6M 0L8
Counselling for children from age 5, teens and adults; trauma therapy; TMS; neurofeedback and biofeedback.
Oakville Clinic →Therapy in Kitchener
51 Benton StreetKitchener, ON
Counselling for children from age 10, teens and adults, plus trauma therapy for Kitchener–Waterloo and surrounding areas.
Kitchener Clinic →In-Home & In-Community Therapy
Getting to a clinic isn’t always possible after an injury or during a mental health crisis. Our clinicians travel to you across:
Online Therapy in Toronto & Anywhere in Ontario
Virtual counselling and trauma therapy with the same clinicians, from home, from work, from anywhere in the province.
What to Expect
A simple, four-step path from first contact to an ongoing plan built around you, usually starting within a week.
Reach Out
Contact us or submit a referral. We respond quickly to discuss your needs and answer any questions about cost or coverage.
Initial Assessment
Meet with our team for a comprehensive evaluation that looks at your history, goals, and what’s brought you here.
Personalized Treatment Plan
We build a plan around you, drawing on the therapies best suited to your goals and coordinate physiotherapy or nutrition where it helps.
Ongoing Care & Support
Begin treatment with regular check-ins, so your plan keeps pace with your progress every step of the way.
What Our Clients Say
Reviews left publicly by our clients. Names have been withheld for privacy.
Critical Trauma Therapy has had an integral role in saving my life, and has stood by my side since my life-altering car collision five years ago. I completed the TMS protocol after a severe traumatic brain injury, and the improvements shown on the qEEG afterwards were truly astonishing.
Client · Motor vehicle accident, TBI & TMS
From the front staff to the therapists, they are wonderful, very effective, and both my daughters feel very supported. We have had to adjust appointments to fit their schedules and they are beyond accommodating.
Parent of two clients
The team is incredibly caring and attentive. They really take the time to understand your individual needs and create a plan that works for you. I have noticed real progress, and I always leave feeling supported and motivated.
Client · Dietitian & physiotherapy
I went in for physiotherapy after a sports injury and the physiotherapist was excellent.
Client · Physiotherapy
This is a wonderful place to come for any therapy you may need. It is so welcoming and helpful. Highly recommended.
Client · Counselling
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Questions We Hear Most
How long is the wait for a first appointment?
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There is no waitlist. Most new clients are seen within a week of reaching out, at any of our four clinics or virtually.
If you were injured in a motor vehicle accident, your auto insurer has 10 business days to respond to a funding request. We know waiting isn’t easy when you’re struggling, so on a case-by-case basis we may begin treatment before funding is confirmed.
Does insurance cover therapy after a car accident?
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Yes. Treatment after a motor vehicle accident is funded through your auto insurer’s accident benefits. We prepare the OCF-18 treatment plan and bill your insurer directly, so approved treatment costs you nothing out of pocket.
Do I need a doctor’s referral to see a therapist?
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No referral is needed for counselling, psychotherapy, physiotherapy, or dietitian services. You can contact us directly. Some extended health plans will only reimburse physiotherapy or dietitian services if a doctor has referred you, so it is worth checking your plan before you claim. We will tell you if a referral is likely to be needed in your case, and help you obtain one.
Is therapy covered by my extended health benefits?
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Most extended health plans cover psychotherapy, psychology, social work, physiotherapy, and dietitian services, though the amount and which professions qualify vary. We can help you check your plan, and we offer sliding-scale and self-pay rates if you don’t have coverage.
What age do you start seeing children?
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The youngest age we see depends on the clinic: from age 4 in Grimsby and St. Catharines, from age 5 in Oakville, and from age 10 in Kitchener. For children as young as 2, play therapy may be an option, so please call us to talk about whether it’s right for your child. Our physiotherapists see clients from age 4, and our Registered Dietitians from age 6.
What is EMDR, and is it right for trauma?
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EMDR (Eye Movement Desensitization and Reprocessing) is a well-established trauma therapy that helps the brain reprocess distressing memories so they lose their charge. It’s one of several approaches we use for PTSD and complex trauma, your assessment determines the best fit.
What if therapy and medication haven’t worked for my depression?
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That’s what our TMS program in Oakville is for. Transcranial Magnetic Stimulation is a non-invasive, drug-free treatment for depression and anxiety that hasn’t responded to medication or talk therapy.
Can someone come to my home?
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Yes. We provide in-home and in-community therapy across the Greater Toronto Area, Hamilton, Niagara, Kitchener–Waterloo, Gravenhurst and their surrounding areas.
I have a lawyer. Can they refer me to you?
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Yes, and many of our clients arrive that way. Ask your lawyer or their law clerk to send us a referral, or give them our details and we will take it from there. We work with personal injury firms across Ontario and are used to coordinating alongside a legal file.
If you would prefer, we can contact your lawyer directly on your behalf. Tell us who they are and we will make the introduction, request the documents we need, and keep them informed as your treatment proceeds.
Where your lawyer is involved in your file, they will ordinarily receive our assessment reports and progress updates as part of the claim. The detailed content of your sessions is a separate matter, and we will explain clearly what is shared and why before anything is released.
I do not have a lawyer. Can I still get services?
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Yes. You do not need a lawyer to receive treatment, and you never need one to contact us. Most of our clients come to us directly.
If you were injured in a motor vehicle accident, we complete the paperwork required to request funding from your insurer, so having legal representation is not a condition of getting care. We can also explain the process in plain terms so you understand what you are entitled to.
If you would like legal advice, we are glad to talk through what that involves, and we can suggest firms experienced in accident benefits and personal injury work. The choice is entirely yours, and we receive nothing for making a suggestion.
Can I come for just one service?
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Yes. Come to us for the one service you want, and nothing more. If you would like counselling but already have a physiotherapist you trust, keep them. If you want physiotherapy and would rather not discuss your mental health, that is entirely your choice.
We mention the other services because many people do not realise they are available or funded, not because they come as a package. Nobody will be pushed towards anything they have not asked for.
We are also glad to work alongside providers you already see, and with your written consent we will coordinate with them. Without it, we will not.
